Pool Scouts Local Operations, LLC DBA Puddle Pools of Charlotte

Terms of Service

SMS Messaging Terms

Puddle Pools of Charlotte, operated by Elysia Pools LLC, may send text messages to customers and prospective customers who have provided their phone number and given affirmative consent to receive SMS communications.

These messages may include appointment confirmations, service reminders, estimates, scheduling updates, customer support responses, and, if separately opted in, promotional or informational messages related to pool maintenance, cleaning, repair, and related services.

Message Frequency

Message frequency may vary depending on service activity and customer interaction.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages unless you re-subscribe.

Help & Support

For assistance, reply HELP to any message or contact us directly at (704) 749-0509.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction

SMS messaging services are intended for individuals 18 years of age or older.

Privacy Policy

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy:
https://elysiapools.servicesleaders.org/privacy-policy-page